Human resources and benefit managers will have excellent opportunities to demonstrate their expertise in 2018. The complexity of issues they address on a daily basis continues to grow and evolve. Federal, state, county and city laws that govern emp…
One of the most profound lessons I learned from implementing a workers’ compensation alternative dispute resolution (ADR) program was how employers could use a simple process to help reduce their litigation rate. As I’ve seen in my own experience …
Today, leading-edge organizations systematically share internal control knowledge across their organization, departments and functions to promote best practices and to minimize loss. Healthcare organizations, especially larger systems with multiple…
We are just a few days away from the 2016 Workers’ Compensation Educational Conference which will be held on August 21 – 24 in Orlando. Once again, I am looking forward to the opportunity to host a panel that is exploring a very important industry to…
What happens when you experience a significant large loss at your organization? We recently supported one of our clients through such an event and wanted to share lessons learned in the hopes they can help other employers be mindful of how structur…
Earlier this week at the annual RIMS conference, I partnered with Iman H. Al-Gharabally, Team Leader ERM, from the Kuwait Petroleum Corporation (KPC) to delve into the nature of mature and, by inference, effective risk management programs. My partn…
Editor’s Note: Robin was awarded the prestigious Ron Judd Heart of RIMS Award at the 2016 Risk and Insurance Management Society (RIMS) annual conference in San Diego, CA. She was recognized for her outstanding contributions to the Memphis RIMS chapte…
“We’ve got serious problems, and we need serious people.” This quote is from one of my favorite movies, The American President. Our industry has many opportunities; they are serious and complicated. We need serious people with serious resources to ad…
It is possible that 2015 will be the year remembered as the turning point in addressing the opioid and narcotic epidemic in the United Sates. This year, almost every conference, publication and industry expert has addressed the topic. Just last mon…
I think by now most would agree that “big data” is more of a catch phrase that encapsulates all things data, including interconnectivity of data repositories, trend analysis, benchmarking, predictive analytics and claim level interventions. Big dat…
On Wednesday at the RIMS annual conference in New Orleans, I’ll be moderating and contributing to an important session with Gert Cruywagen, a leading risk leader from a South African hotel and casino enterprise and Betty Simkin, a leading finance and…
Not that long ago, the insurance industry, if not the business world, was rocked when Connecticut General and INA merged to form CIGNA. Today, mergers and acquisitions are a common everyday occurrence. Once an M&A announcement has been made publ…
Important things in life are not easily reduced to 10 steps. Nevertheless, this article provides a list of 10 key elements to achieving long-term success in risk management from someone who has spent more than 25 years striving to carve out the most…
What if I told you that you could save $185,000 at no cost to you? No, I am not advertising for some late night TV infomercial where the offer is too good to be true. I am talking about the world of Medicare set-asides (MSA). It is well known that pr…
Change is part of everything we do and the way we go about implementing change can have a tremendous impact on how change is received and accepted by those directly and indirectly affected. At Sedgwick, one of our core values is to embrace change. …